Services
Market Researchand Analysis
Medical Group operates as an integrated chain, with close collaboration between departments and a shared focus on achieving objectives.
Before launching new products, Medical Group conducts thorough market research, analysing epidemiological data, patient needs, and cost-effectiveness to ensure that every product delivers real feasible clinical and economic value. The marketing department integrates strict quality control with evidence-based promotion, in line with European regulations and ethical standards. This approach enables us to anticipate market needs, stay ahead of competition, and provide maximum value to partners (Medical Professionals) and patients.
Services
Sales, Marketing and Promotion
Our dedicated sales and marketing team provides end-to-end market development, including:
- Product evaluation
- Forecasting and planning for public and private healthcare needs.
- Comprehensive analysis of pharmaceutical demand and supply.
- Promoting rational, evidence-based pharmaceutical use through professional communication and digital platforms.
- Developing innovative strategies to generate demand, including e-commerce and online ordering solutions.
Services
Distribution and Storage
Over the past decade, the company has primarily focused its investments on strengthening its logistics chain and distribution network.
Due to this continuous focus, Medical Group has obtained the ESO certificate, along with several other accreditations from leading logistics certification companies, such as GDP (Good Distribution Practice)– Certificated by Bureau Veritas and ISO 9001:2015 – Certificated by TUV Nord GmbH.
Located just 10 km from Prishtina, you can find the modern innovative warehouse spans 4,000 m², equipped with advanced systems for secure storage and distribution. The modern fleet, consisting of cars, vans, and specialized vehicles, operates in full compliance with GDP guidelines and EMA requirements, with continuous real-time temperature monitoring across the supply chain.
This infrastructure supports Medical Group to maintain the highest standards of reliability and efficiency in regional distribution, empowering the good distribution practice all over the chain.
Services
Consulting and Advisory Services
The nature of our daily operations has compelled us to think deeply about the services we provide to our multinational clients. This environment has driven us to develop specific qualities in our service delivery, enabling us to meet our partners’ needs with evidence-based insights.
Medical Group provides expert consulting solutions, designed to meet the needs of the pharmaceutical and healthcare market. We support partners with data-driven insights, allowing them to make informed decisions and maximize impact. Our expertise has been recognized by major donors and institutions, including the European Union, World Bank, USAID, and UNICEF. We have played a key role in developing healthcare infrastructure in Kosovo, strengthening both public and private healthcare systems, and advancing public-private partnerships (PPP) as a model for sustainable progress.
Services
Regulatory Affairs and Pharmacovigilance
For the past 10 years, we have focused our investments on Regulatory Affairs education, striving to strengthen knowledge and awareness in compliance, regulatory standards, and pharmacovigilance.
Medical Group offers specialized services in regulatory affairs and pharmacovigilance, ensuring that international pharmaceutical companies meet all local, legal and ethical requirements. Our team of experts provides assistance to every stage of compliance, starting from the dossier preparation and MA license maintenance, guaranteeing patient information leaflets and pharmacovigilance reporting. Our commitment to product quality and patient safety has earned the trust of the world best known partners and reinforced our credibility and reputation.
Services
Medical Group Today
Today, Medical Group L.L.C stands as a leading force in healthcare in Kosova and the Balkans, with over 21 years of experience delivering advanced medical services, solutions and therapies. We have established a reputation for raising standards in patient care, medical treatment, and healthcare innovation across the region.
Looking forward, we are strategically expanding our reach regionally and globally, forming partnerships with leading producers through contract manufacturing, and focusing on innovative advancements in biology, genetics, and cutting-edge medical technologies. Our vision is to anticipate the healthcare needs of tomorrow, creating sustainable, evidence-based solutions, and positioning Medical Group as a pioneer in next-generation healthcare, both regionally and worldwide.
Excellence in service. Empowering